Why Knowing Isn’t Doing: A “Human Factors” Approach to Improving Ergonomics and Patient Safety

ULTRASOUND SOLUTIONS CORP. enthusiastically welcomes back Jennifer Sipert, MS, CPHQ, RDMS, RVT, for a comprehensive discussion on what it takes to keep Sonographers and their patients safe.

Course Description:

Sonographers know what good ergonomics look like, so why does posture still degrade after just a few exams? In this session, we will explore how systems thinking and habit formation neuroscience explain the gap between knowing and doing. We will address how equipment and culture shape scanning behavior more than knowledge and willpower and how these ultimately impact patient safety. Attendees will be able to identify the environmental cues driving their own habits and redesign them to support high quality, safe patient care. (Approved for 1.5 SDMS CME credits, provided one is present for the entire event.)

Course Objectives: Upon completion of this educational activity, the participant will be able to:

• Explain how equipment, workspace setup, and department culture shape Sonographers’ ergonomic behavior more than just individual knowledge or willpower.
• Describe the cue-routine-reward habit loop and the neuroscience that controls what makes habitual behavior automatic.
• Identify why established habits dominate under fatigue and time pressure, and how workarounds threaten both Sonographer health and patient safety.
• Apply a “systems and habit formation” framework to name one environmental cue reinforcing a poor ergonomic pattern and one change that would redesign it for safer performance.

About Our Speaker:

Jennifer Sipert, MS, CPHQ, RDMS, RVT, brings a unique perspective to her role as CEO of Sound Ergonomics, combining years of scanning at the bedside with extensive healthcare leadership expertise. Her background spans healthcare quality and safety leadership, hospital administration, regulatory and risk management, higher education, national speaking engagements, and multiple published works. After enduring a career-altering shoulder injury herself, she intimately understands the challenges Sonographers face daily. As CEO, Jennifer leads Sound Ergonomics with a passionate commitment to preventing work-related injuries and protecting healthcare professionals’ careers.

This activity is an approved SDMS CME activity – approved for 1.5 SDMS CME credits.

Please note that partial credit will not be issued.

The CME participant roster will be reported by Ultrasound Solutions Corp. to the

SDMS CME Tracker System.

Important update from the SDMS:

SDMS no longer allows its CME providers to issue Partial Credit for attendance. If you join late or leave early, the SDMS will no longer permit us to award partial pro-rated credit.

Therefore, from now on, in order to receive CME credit, you must be in attendance for the ENTIRE event via your own unique Zoom link that Zoom emailed to you when you registered. Then, and only then, will USC be able to award you any credit. So, please be prompt and attentive to the time schedule. We apologize for any inconvenience, but again, this is a new SDMS policy we must abide by. Thank you for understanding.